1
Scope of services
LegalTopBiz provides a range of corporate legal services relevant to small and medium enterprises as well as larger corporate clients. Key areas include company incorporation and registration support, corporate secretarial routines, contract drafting and negotiation assistance, employment law advisory, regulatory compliance reviews, and support for dispute avoidance and early-stage dispute resolution. Services are scoped per engagement and documented in a written engagement letter that specifies tasks, exclusions, estimated timelines, and fee structure.
Engagements can be single-task (for example, drafting a specific agreement) or ongoing advisory arrangements for regular corporate secretarial and compliance monitoring. Each engagement begins with a fact-find to define objectives and applicable regulatory touchpoints in Malaysia.
2
Engagement process
The engagement process follows a consistent workflow: initial inquiry and fact-finding, proposal and scope agreement, execution of an engagement letter, delivery of agreed work items, and post-delivery follow-up. Clients receive a clear scope document and an estimated schedule for key milestones.
- Initial consultation to identify legal issues and required documents
- Proposal with scope, deliverables and estimated fees
- Execution of engagement letter and commencement of work
The process is designed to provide clarity on responsibilities, expected outcomes and timelines. Any changes to scope are documented and agreed before additional work proceeds.
3
Deliverables and timelines
Deliverables depend on the engagement. Typical items include signed incorporation documents submitted to the Companies Commission of Malaysia, customized contract drafts, compliance checklists, minutes and resolutions, or advisory memoranda. Timelines are stated in the engagement letter and vary by task complexity and third-party response times.
Expected timelines are estimates and may be affected by external approvals or client responsiveness.
LegalTopBiz provides progress updates and an itemized list of completed tasks. For ongoing engagements, periodic status reports are made available to the client.
4
Fees and billing
Fees are structured to reflect the type and scope of work. For discrete tasks, fixed-fee options are provided where feasible. For advisory or litigation-related work, time-based billing is used with clear hourly rates and periodic invoices.
All fee arrangements are documented in the engagement letter, which also outlines billing intervals, payment methods and conditions for additional costs such as government filing fees or external expert expenses.
Billing transparency
Clients receive itemized invoices and can request clarifications. LegalTopBiz aims to present realistic time estimates and to notify clients before incurring material additional work beyond the agreed scope.
5
Confidentiality and data handling
Client information is handled in accordance with applicable privacy and professional standards. Confidential documents are stored securely and access is limited to team members involved in the engagement.
When third parties are engaged, confidentiality expectations are included in agreements. LegalTopBiz retains client matter files as required by professional rules and local statutes.
6
Limits of service
LegalTopBiz provides legal advice and documentation support within the scope of retained engagements. The firm does not provide non-legal business consulting services such as accounting, tax filing, or commitment advice unless specifically arranged with accredited providers.
- No tax advice unless separately engaged with a qualified tax advisor
- No audit or bookkeeping services
- Litigation representation terms handled under separate agreement
Where matters fall outside the expertise or scope, LegalTopBiz will identify suitable referrals or coordinate with external specialists upon client instruction.
7
Contact and escalation
For standard engagements, the primary point of contact is the assigned consultant. For matters requiring escalation, a senior partner or practice head will be designated and contact details provided in the engagement letter.
Clients may raise concerns or request clarifications via the contact channels listed on the website. All communications are logged and treated according to confidentiality procedures.
